May update not received

[dipayanghosh503]

Please tell us some basic information before asking for help:
Model Name:max pro m2
Firmware Version:pkq1.ww_phone-16.2017.2004.075-20200407
Rooted or not:not rooted
Frequency of Occurrence: none
APP Name & APP Version (If your issue relates to the app):none
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[dipayanghosh503]

This is my build no. Anyone with same isue not getting update that is

[victor010]

Hi there, you may click on the following link to download update manually, request you to read the instructions before upgrading and take a full backup of the device before. Click here: https://www.asus.com/in/Phone/Zenfone-Max-Pro-M2-ZB630KL/HelpDesk_BIOS/