(MaxProM1)(v432) Hotspot Usage not always counted in Data Usage

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11-27-2020 02:07 AM
The amount of data used via hotspot is not reflected at all sometimes in the data usage section.
Turning mobile data off and on while still hotspot is on starts the session and is reflected in data usage.
eg: 1gb data was sent via hotspot but only 37mb is shown that too after turning mobile data on and off.
@Christine_ASUS Have you encountered the same issue?
Turning mobile data off and on while still hotspot is on starts the session and is reflected in data usage.
eg: 1gb data was sent via hotspot but only 37mb is shown that too after turning mobile data on and off.
@Christine_ASUS Have you encountered the same issue?
11 REPLIES 11
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12-01-2020 12:29 AM

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12-01-2020 02:19 AM
Christine_ASUSAlmost always. Just tried 3 to 4 times via hotspot and usb tethering and used 300MB but hotspot and tethering only shows 1.5MB . Even switched on/off mobile data after turning on hotspot, still didn't work correctly. In previous beta builds couldn't remember which ones ,but there wasn't this issue.Hi Anandu
I will test the case once more. Also, how often do you notice the issue?
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Even the net speed indicator that i use (nisarg javeri developer) used to show upload / download speed and total data usage correctly for the hotspot.
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12-02-2020 01:30 AM
Let me check with relevant team and further reply. Thanks!

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12-02-2020 10:34 AM
Christine_ASUSYes✌️Let me check with relevant team and further reply. Thanks!
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Today used hotspot for laptop in multiple sessions with total of 1GB.
One of the sessions has been reflected correctly and is showing 157MB
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01-12-2021 06:19 PM
Hi RadeonPS
After checking, for the users who have concern about the Mobile Data Usage counting while using USB Tethering, please refer to your linking PC for data counting or downgrade your device to Android 9.
We apologize for any inconvenience caused and your valuable advice will be included in future design and optimization considerations. Thank you.
#ZB602KL Firmware Spot
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
#Android 10 to Android 9 Guide
https://www.asus.com/support/FAQ/1042349
After checking, for the users who have concern about the Mobile Data Usage counting while using USB Tethering, please refer to your linking PC for data counting or downgrade your device to Android 9.
We apologize for any inconvenience caused and your valuable advice will be included in future design and optimization considerations. Thank you.
#ZB602KL Firmware Spot
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
#Android 10 to Android 9 Guide
https://www.asus.com/support/FAQ/1042349
