08-28-202009:32 AM - last edited on 01-16-202412:51 AM by ZenBot
Please tell us some basic information before asking for help: Model Name: Zenfone Max Pro M1 Firmware Version: Rooted or not: Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================
Hi pohmiesmile Thank you for your asking. Kindly provide the information below so that we can better assist you. 1. What kind of update do you want to access? If you want to access firmware update, please check Auto update: Settings>System>System updates Manual update: Download the firmware file next to your current firmware from our official website https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/ #[Zenfone] How to update firmware on my phone? https://www.asus.com/support/FAQ/1009748/ 2. Here is ZenTalk for ASUS users. Where did you capture the screenshot from? Does it from any other reseller platform?