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I've done a factory reset on my Asus max pro m1, since then my Vi VOLTE services are stopped

NITIN03
Star I
Sim1 Vi volte services are stopped but sim2 jio enhance 4g lte mode working fine
Also that i checked sim1 Vi with different phones volte works fine.
Please give suggestions on how to resume volte services on my device I'm really frustrated and suffering alot.
7 REPLIES 7

NITIN03
Star I
screenshot-20220816-183805.png
No enhance 4g lte mode and no volte for sim1 but jio volte working fine

fussion_ASUS
Rising Star II
Hi, we request you to provide us your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information.

NITIN03
Star I
PKQ1.WW_Phone-16.2017.2009.087-20200826

NITIN03
Star I
Volte provisioned is greyed when i check phone info.
Everything except mobile radio power is greyed.
Please help!!!