How to fix this problem? Carrier operator name issue

[VEL_ASSA]

Carrier operator name issue?

[VEL_ASSA]

sujanjsr0

https://zentalk.asus.com/en/discussion/44145/how-to-fix-this-problem

How do you get internet speed toggle?

View post

Third party app

[Christine_ASUS]

Hi VEL ASSA 
Thank you for your asking. Please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth
Besides, I just checked my device and it doesn't have the sign next to the pencil icon.

Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
[Phone] How to Enter and Exit Safe Mode? | Official Support | ASUS Global

[abhaykrishnan02]

Christine_ASUS

Hi VEL ASSA 

Thank you for your asking. Please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth

Besides, I just checked my device and it doesn't have the sign next to the pencil icon.

Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

https://www.youtube.com/watch?v=Q5AJ4kNGCFs

View post

I think u should reset your device😂 because ,carrier operater name is present next to :pencil: icon in every MPM1 and MPM2 device

[abhaykrishnan02]

Christine_ASUS

Hi VEL ASSA 

Thank you for your asking. Please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth

Besides, I just checked my device and it doesn't have the sign next to the pencil icon.

Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

https://www.youtube.com/watch?v=Q5AJ4kNGCFs

View post

@VEL ASSA is not talking about carrier operater name present next to :pencil: icon
He have some different issue,
He is using BSNL and IDEA sim ,but his device is showing airtel 4g sign ,below mobile data icon

[Christine_ASUS]

Hi abhaykrishnan02
Thank you for your reply.
1. My device is the Factory Reset device.
2. That is why I suggest the user to perform *Network Reset.
Let's wait for VEL ASSA's confirmation.