HELP PLEASE! Is it possible to unlock my phone without losing data?

[ZT-ea958bbc]

I own a Zenfone Max Pro M1, reset my phone password a couple days ago. Can't remember it. The fingerprint works, but the phone requires me to enter my password every time my phone restarts. Can I unlock it without a hard reset and avoid losing all my data?

[victor010]

Hi there, kindly try and recover your Google account using a different device - Laptop/Mobile. If Google account cannot be accessed then it's a challenge. Kindly share with us a screenshot on which screen your device is stuck on, so that we can help you further.