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WiFi Stopped Working

AfroAmericanIdo
Star II

After updating to Android 13, my WiFi worked for a short period and then stopped. It came back randomly one day, but disappeared and hasn't been functioning for over a month. This certainly seems SW related, but I'm past the warranty period and I'm looking for the best way to work through this without losing data. I can't even use the ASUS Phone Clone app to port my data to another phone because it requires a WiFi connection.

Please Help!

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@AfroAmericanIdo 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.