Google not working

[lyraportugueza_]

ZF Model: ZB601KL
RAM: 2G
Firmware/APP Version: Why isn't the google working in my phone? But when I use bing it does?
Frequency of Occurrence: It has been maybe 2 months ago
Rooted: No
APP Name: ASUS_A007
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201908/18/210944c086m3gl6tp8rmm0.jpg

Google not working

[lyraportugueza_]

Why isn't google working on my phone?

[ServiceH_ASUS]

Hi lyraportugueza.lp What's your phone’s firmware version (Settings > About phone> Build number) Please check it in safe mode. (https://www.asus.com/support/faq/1005163) Does it happen when using wifi and internet? Please help to confirm, thank you 🙂