Fingerprint Sensor too slow

[ashusingh782002]

I am using max pro m1 6 gb varient. It's fingerprint sensor unlock my phone in 6 to 7 seconds. I know it's due to software bug because in other third party apps it's working properly. ASUS Developer should look into this matter.

[Christine_ASUS]

Hi uttams237
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/
2. Your current firmware version
Settings>System>About Phone>Software information
If you try to update to the latest version, does the issue still persist?
3. Does the issue appear right after any system/apps' download or update?

[rohanshetty762]

Yes, i have updated it to latest version, once it was fast, then again I'm having trouble unlocking phone with fingerprint sensor