Hi, we’d request you to follow these below steps to resolve the slow charging issue you’ve been facing.
1. Try using another charger to charge the device and see if the device is charging normally.
2. Use your original charger to charge another device and see if there are any abnormalities in charging the other device.
3. If there is no problem with the charger, take a full backup of the device and perform a factory reset.
To recalibrate battery, charge your phone to 100% without interruption.
then discharge it normally till 0%(phone gets switched off).
charge it to 100% in switched off condition and keep it in that state for a little more time.
now switch on your phone in charged condition and unplug when ASUS logo appears.
keep the phone unused for 5 mins.
you will get far better battery life as the battery stats.bin file will be updated.
