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Safi04630
Star I

I have a mobile with asus

X01bda ,asus zenfone max pro m2

My mobile has a problem 😕 

Touch was not working it freeze in lock screen I've tried many type of solution but still it is freeze and volume up and down was working in display with button moves I tried restart the mobile was restarted but still touch was not restarted

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Safi04630
Based on your description, it appears to be a hardware issue with the screen. As your phone may be out of warranty, the cost of sending it for diagnosis and repair could be expensive. Therefore, I would not recommend proceeding with the repair. We apologize for any inconvenience caused.