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Can I go ahead with software update even while I'm having issue of "your phone is corrupted"

ashishvrp1
Star I
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone Max Pro M1
Firmware Version:
Rooted or not:No
Frequency of Occurrence: Everytime when I turn ON the phone
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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5 REPLIES 5

RadeonPS
Rising Star II
ashishvrp1

Please tell us some basic information before asking for help:

  1. Model Name: Asus Zenfone Max Pro M1
  2. Firmware Version:
  3. Rooted or not:No
  4. Frequency of Occurrence: Everytime when I turn ON the phone
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Can I go ahead with software update even while I'm having issue of "your phone is corrupted"
Hey has this problem been solved? Please check your DM.