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Bootlooping or stuck on asus logo

Star I
Please tell us some basic information before asking for help:
Model Name: Asus zenfone max pro m1
Firmware Version: stock android rom latest update
Rooted or not:not rooted
Frequency of Occurrence: 1st time
APP Name & APP Version (If your issue relates to the app): not an app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
the phone suddeny stuck and restarted when i deleeted outube from my ettings app now its not starting up just bootlooping on the sus animation , i want to recover some of myfiles from it too (not app data) Please tell me a way to fix it without osing my data 😞

Rising Star II
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here:

Rising Star II
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