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Battery problem

Shutdown is going on Battery backup is also not special. I have Max Pro 2 ...


Zen Master III
Hi there, kindly share with us the firmware version of your device, and elaborate more on the issues you are facing.
you may also follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup :
4. Last option would be to visit the service center to have
a check. Locate here: