Asus Zenfone Max Pro M2 stuck on asus logo suddenly
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04-07-2020 02:13 AM
Model Name:ZB630KL
Firmware Version:Latest .73
Rooted or not:Not Rooted
Frequency of Occurrence:From sunday onwards
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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well i was using my asus zenfone max pro m2 as always,then suddenly it swiched off and when i tried to turn it on from then its not moving from the asus logo screen
for troubleshooting i tried to wipe catche partition but the recovery mode is not working , whenever i try power button along with volume down button, still phone shutting down and again its stuck on the asus logo screen
kindly fix this issue asap cause its so annoying and i am not able to use my phone completely beacause of it
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01-12-2021 11:46 AM
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01-13-2021 02:58 AM
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01-26-2021 12:50 AM
r4rajneesh64SAME ISSUE WHAT TO DO NEXT , MY PHONE IS OUT OF WARRNTY.I recieved a new headset ,yipeee thank you Asus for cooperating with us ..
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01-26-2021 12:51 AM
keyurchudasama2010HOW TO PROCESS??Received new handset, with latest security patch, today. Only handset no other accessories however I am delighted that Asus took this step to keep the faith of users.
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01-26-2021 12:54 AM
sadashivSAME ISSUE, WHAT TO DO NEXT?https://zentalk.asus.com/en/discussion/comment/92732#Comment_92732
No way. You need to follow up with Asus rc India or Asus service apac bro to get free of cost service. Before that service center should confirm its due to software update only. Otherwise they don't approve.
This offer will end by tomorrow. You need to be hurry. I had follow-up from past 2 months and now I am getting free service. Today I called service center and they confirmed that my phone is ready to collect. I am going to collect it by today 😁
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