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Asus Zenfone Max Pro M2 Android 10 update

Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Hello. I tried to update my phone to 17.2018.2012.434, but after restart "android recovery" asks what to do. First option is reboot now, but after this, phone is starting normally without updating. I downloaded correct compilation for my phone, old and new are ww.

Rising Star II
Hi @JoysoN ,
Could you follow the step in the following link and use both auto method and manual method to try again? If it didn't work as well, could you help reset your phone after backup your data and try both auto method and manual method again? Thank you.
How to update firmware on my phone?
[Phone] How to update firmware on my phone? | Official Support | ASUS GlobalHow to do the factory reset on your phone?