Asus Zenfone Max Pro 1 Shuts at ASUS Logo. No Access to Recovery. Only CSC Fastboot available

[charlyjohnybrav]

Model Name: Asus Zenfone Max Pro M1.
Firmware Version: Dont Know.
Rooted or not: Not.
Frequency of Occurrence: Yesterday.
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I have an Asus Zenfone Max Pro M1 device. Few hours back, it shutdown suddenly and i cannot reboot it. What all i tried are:
1) When i try to Restart, it shuts down after showing asus logo. 2) When i try to access Recovery Mode by pressing Volume Down and Power Button, it shuts down after showing asus logo.Hence cache cannot be cleared 3) I can Access CSC FASTBOOT MODE. But no Developer options enabled.
Can someone help me on how i can get my datas back in this situation? all tutorials on web says my issue will be due to corrupt files. I am ready to factory reset my device. But my data is precious. Confidential Office files have to be retrieved. Any ways?😪

[BlueHunt]

charlyjohnybravo

https://zentalk.asus.com/en/discussion/comment/75247#Comment_75247

will my data be safe if i give my device to service center? like can they access my images and videos on my phone?

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Service center staffers don't check internal storage contents. About your issue, since its stuck at logo, it can't be accessed until a Recovery firmware is being re-written and during that process all of your internal storage contents will be erased.

[sushantnehul]

I am facing same problem..
Some time my phone is also not charging when switch off.
Many time phone getting switch off on Asus logo since last 9-10 days.
After removing memory card If phone gets switch on by chance it gets auto shutdown in few time..

[charlyjohnybrav]

Asus should give us solution and not make us wait till lockdown is over. am here with no phone. i feel like crying

[THANAKUMARES]

I am also facing the same problem. I was just using the mobile, suddenly it got turned off. while switch on, its getting turned off after ASUS logo. I too don't know what to do. Please help how to reset, i don't need the internal data. please mention any other way to unlock the bootloader without going to service center.

[charlyjohnybrav]

THANAKUMARES

I am also facing the same problem. I was just using the mobile, suddenly it got turned off. while switch on, its getting turned off after ASUS logo. I too don't know what to do. Please help how to reset, i don't need the internal data. please mention any other way to unlock the bootloader without going to service center.

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sushantnehul

I am facing same problem..

Some time my phone is also not charging when switch off.

Many time phone getting switch off on Asus logo since last 9-10 days.

After removing memory card If phone gets switch on by chance it gets auto shutdown in few time..

View post

People have already tweeted tagging asus and all other leading brands along with google and android with #NoMoreAsus tag. you too please do the same. lets see if they open their eyes!!!