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Asus max pro m2

Star I
Please tell us some basic information before asking for help:
Model Name: Asus max pro m2
Firmware Version:
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Zen Master III
Hi, kindly help us with the following information to find a solution to your query.
1.  Name of the Asus device you are using.
2.  Firmware version your device is on.
3. Elaborate more on your concern. 

Star II
I'm using Asus Zenfone Max pro m2 since an year.
I've recently updated my phone to android 10 beta. I got slow charging issue.
Even after downgrading android from 10 to 9, I'm having the same charging issue. It's taking 4 hours to full charge. This is my second charge after downgrading. But no change in charging time. Same 4 hours. I'm using Asus inbox charger. YOUR ANDROID 10 BETA KILLED MY PHONE.
Please give me solution.