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Asus max pro m2 Boot logo stuck

Pabel
Star III
Please tell us some basic information before asking for help:
Model Name: X01BDA
Firmware Version: latest one, dont know exactly
Rooted or not: Non rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Suddenly Hanged while watching youtube and I pressed power button to restart. Then Boot logo stucked and dont show recovery mode, only fast boot mode.
I am normal user, do day to day task like browsing, video call, watch youtube. Dont know what happened
7 REPLIES 7

Shahed
Star III
Many users have reported the same issue , that's actually the software bug after updating to 0.73 version and that's because the so called asus development team has messed up with firmware.
So the only solution to this problem is taking your device to authorised service centre.

Pabel
Star III
Shahed

Many users have reported the same issue , that's actually the software bug after updating to 0.73 version and that's because the so called asus development team has messed up with firmware.

So the only solution to this problem is taking your device to authorised service centre.


View post
bro, u are facing same problem? please share us, if any methods work.
seriously bro, so messed up. Dont understand what to do. where their service center in Bangladesh? Any idea?!

Christine_ASUS
Community Legend II
Hi shahidul.pabel
Please try following steps to access recovery mode.
1. Keep pressing "volume down key"
2. Press "power key" and stop press " power key" once you feel the vibration
3. Still keep pressing "volume down key" and stop press "volume down key" once you enter [Android Recovery] Screen
4. Choose "Wipe data/factory reset"
#Hardware Reset Guide
https://www.asus.com/support/FAQ/1006346/
If the situation remain the same, please contact ASUS repair center in Bangladesh
https://www.asus.com/bd/support/Service-Center/Bangladesh

Pabel
Star III
Christine_ASUS

Hi shahidul.pabel

Please try following steps to access recovery mode.

1. Keep pressing "volume down key"

2. Press "power key" and stop press " power key" once you feel the vibration

3. Still keep pressing "volume down key" and stop press "volume down key" once you enter [Android Recovery] Screen

4. Choose "Wipe data/factory reset"

#Hardware Reset Guide

https://www.asus.com/support/FAQ/1006346/

If the situation remain the same, please contact ASUS repair center in Bangladesh

https://www.asus.com/bd/support/Service-Center/Bangladesh


View post
not working. its storage is dead, well done ASUS!