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Android 10 for zenfone max pro m1

Need upgrade to android 10 on max pro m1 device..
4 REPLIES 4

I don't have any update iam using 8.1.0

When u purchased?

Y_ASUS
Zen Master I
Hi arthamsainath.l,
Please manually update to Android 10 WW-17.2017.2004.424.
You can update from version WW-16.2017.2004.063 & WW-17.2017.1911.407
Please make sure to back up your data before updating.
Find the file and instructions under "WW-17.2017.2004.424" in this link below:

ZenFone Max Pro(M1)(ZB601KL) | ASUS Global
Steps of Update:
1. Check software version of your device**
2. Download the image and then put the file into the root directory of the device internal storage
3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
4. Software update cannot transfer the software SKU and downgrade the software version.
5. Wrong SKU may cause update failure, please update the same SKU version only.
6. When occurred unexpected password key in request during upgrade to Android 10 please follow below link to recover the system.
ZenFone How to recover from unexpected password key in request when upgrading to Android 10 | Offici...
Hi shivakumarzupudi40071,
You will need to update in this order to ensure successful update: Please first update to Android Oreo WW-15.2016.1902.340, Android Pie WW-16.2017.1903.050, Android Pie WW-16.2017.2004.063, then manually update to WW-17.2017.2004.424.
Please make sure to back up your data before updating.
You may refer to the steps below and manually update:
How to update firmware on my phone? | Official Support | ASUS Global
Download the file on our website here:

ZenFone Max Pro(M1)(ZB601KL) | ASUS Global
Thank you and have a nice day 🙂

Falcon_ASUS
Moderator
Moderator

@arthamsainath_l 
We would like to inform you that we no longer provide previous firmware versions or downgraded software packages on ASUS official website. This is to ensure that the security updates on your phone remain up-to-date with the latest firmware versions. We appreciate your understanding and patience. If you have any question or need assistance, please feel free to visit our service center or call the service hot line, we will do our best to provide help for your questions. 

If you have a need for a system upgrade across versions, we recommend visiting a service center where our staff can assist you. 
You can find service center locations at the following link: 
https://www.asus.com/support/service-center-location
Sorry for any inconvenience it may be caused.