05-16-2020 08:25 AM - last edited on 01-16-2024 01:13 AM by ZenBot
05-20-2020 01:00 AM
05-20-2020 07:56 AM
Y_ASUS1) Overall sound experience is bad in the latest Android 10 ASOP. I face the problem biggest with phone speaker. But Audio quality in wired and bluetooth earphones too need a bit improvement.Hi nidhin3,
1. For the sound quality problem, could you tell us does this appear on wired earphone/bluetooth headphones/phone's speaker? What app/app version are you using? Do you have a music link you can provide as an example? Could you describe in more details about the sound quality problem?
2. We've checked with the relevant team about the brightness difference.
3. Google Search bar cannot be moved > this is the Android 10 AOSP system original design. To ensure system performance and stability, we will keep maintaining Google AOSP system design settings synchronously on ZenFone Max Pro M1.
Sorry for any inconvenience and we appreciate your support for ASUS products.
4. Not able to remove recomendations from settings.
> Regarding the inability to remove the recommended Settings, after investigation, the Android 10 platform AOSP system does not provide a removal solution. In order to maintain the stability of ZenFone Max Pro M1 in Android 10, we will continue to provide the recommended Settings. If you have already performed the recommended settings, we suggest that users ignore them and we apologize for the confusion.
If the current experience is affecting your normal use, we would recommend that you downgrade to Android 9.
Please refer to the links below:
http://www.asus.com/Phone/ZenFone-Max-Pro-M1/HelpDesk_Download/
http://www.asus.com/support/FAQ/1042349
We apologize for any inconvenience caused and your consideration will be very much appreciated.
Thank you for your continued support ASUS products.
5. Please show us a screenshot of the problem so we can better assist you. Please tell us your navigation bar type. Does it appear when you use different navigation bar types?
6. About Pubg graphics problem, we're looking into the problem. We'll notify you once there is any update.
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