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Airtel- Vodafone Volte issue

I am facing the Volte issue in my ZenPhone Max Pro M1 :
1) It was working previously but after new update it is not working
2) I checked with my service provider and also tried different service provider still the same issue.
3) No option on phone for Volte to Enable
4 REPLIES 4

arpand06
Star III
This is a feature of asus max phones. They don't charge for it, it comes free with the devices.

veeharish2005
Zen Master I
na.cooldiwan21

I am facing the Volte issue in my ZenPhone Max Pro M1 :

1) It was working previously but after new update it is not working

2) I checked with my service provider and also tried different service provider still the same issue.

3) No option on phone for Volte to Enable


Airtel- Vodafone Volte issue
I don't have this issue
screenshot-20201011-173027.png
I am on .087 build

Christine_ASUS
Community Legend II
Hi na.cooldiwan21
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. What is your current firmware version?
2. What is your previous firmware version that works with VoLTE?
3. Do you face the VoLTE issue with Airtel, Vodafone, or both carrier?
4. Please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth
5. Also, please try "the Factory Reset" 
Settings>System>Advanced>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.