. 87 Bug update Issues list

[AJ1]

Issues arising on Pro M1 on. 87 system update.
I observed no issues on. 84 update but when updated to. 87 observing below issues on daily basis.
1. :battery: - on. 84 update when fully charged to :hundred_points: % :battery: is discharging almost 2~5% overnight but when updated to. 87 update battery is discharging almost 15~20% overnight in idle situation. Also when using phone for general use it is getting discharge ~more than 20% which I didn't observed in. 84 update.
2. Receiver sound :speaker_high_volume: - while talking on call, dolby like sound coming out rather than normal sound. Anyone can hear it standing away.
3. System UI / Apps unstable behaviour - in idle situation System UI not responding, While using apps for 5~10 min Apps don't respond.
4. Network unstable behaviour - When connected to WIFI / mobile network, speed is slow, the apps or page or mail account, Apps do not get refreshed quickly, takes ~10 sec to load when connected on any network. Sometimes nothing works automatically mobile network gets disconnected when connected continuously for more than 15 min.
5. Heating -. 84 update phones is as cool as normal temperature should be. On. 87 update even on idle condition :mobile_phone:temperature is warm as it feels when :mobile_phone: is picked up. When using :mobile_phone: for 5 min it heats more than normal usage. Heating - Middle backside panel, all edges & when used continuously for more than 10 or more min or on call for 2~5 min whole :mobile_phone: heats a lot than normal heating.
6. Call disconnection - call gets disconnected automatically if on call for than 5 min.
7. Unstable behaviour + slowness - sometimes:mobile_phone: do not behaves properly. Slowness issue facing, all functionalities of phone becomes slow. Gets hanged in between.
Troubleshooting done - All these things are also observed when using it under safe mode, no change in behaviour of :mobile_phone:. Reseted the device, clearing cache of apps everything done one thing after resetting is even I can't open apps, when opened apps it closes automatically. Battery started draining more than listed above. Battery is calibrated. Every issues on hot list & new issues observing.
Asus has bugs in this. 87 update & that they are not fixing it. Also all discussions are closed without giving proper solutions.
Please assist on this on better way on permanent fixing of issues. I'm now waiting for favorable reply from someone from company & not from moderators or other people. Attaching SS.

[victor010]

Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India

[AJ1]

victor2020

Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India

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Hi Victor,
I had visited the SC already thrice on this, they told the same thing, this is due to software update & not any hardware issue. How many times should I visit for this same issue? Please request you to look into this issues as yesterday evening my battery was 50%, when I checked today in morning it was fully discharged & phone was off :mobile_phone_off:. Also now it is taking 3 Hrs to get fully charged to 100 %. When I turned ON mobile after fully charged, back to back I saw error - System UI Not responding, Apps not responding, phone freeze for 10 ~15 sec & now observing some new issues
Can you please have a proper look into this as it is getting difficult to use mobile.
@Christine_ASUS Hello Christine, Can u please also advise on this as many users r facing the same issues. I had purchased this new phone just 2.5 months ago & facing many issues. Even SC are not able to fix it permanently.
Just resetting device, clearing cache, visiting SC is not helpfull to fix this permanently, now getting really irritated by doing the same things, getting 😒 really on such things.

[roysauvik8334]

After the latest .087 update my Asus zenfone max pro m1 battery draining too fast . Overnight it drains 20-30%. Are you have same issue ?

[AJ1]

roysauvik8334

After the latest .087 update my Asus zenfone max pro m1 battery draining too fast . Overnight it drains 20-30%. Are you have same issue ?

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Yeah buddy now my phone's battery is draining almost 49~45% overnight in idle situation

[roysauvik8334]

Yeah it is too much battery is draining like a 5 years old smartphone.
They are only looking on their flagship smartphone. They think we are (max pro m1 & max pro m2 users) are nothing .