12-11-2022 12:07 AM
12-12-2022 12:48 AM
12-17-2022 06:53 AM
01-16-2023 11:52 PM
Hi, according to your problem, if you forget your password, it seems like you need to do hardware reset to boot up your phone.
Once reset was performed, all data, apps, settings and personal information will be deleted after initialization.
Before performing a reset, please ensure the battery life higher than 15%, or charge the phone during reset process.
When a reset starts, it will take about 4-8 minutes before setup wizard appears.
You can refer to the following link. Thank you.
[Phone] How to do hardware reset on your phone? | Official Support | ASUS Global