Please tell us some basic information before asking for help:
Model Name: Zenfone Live L2 ZA550KL
Firmware Version: ww 15.07.2007.57
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Google Play Music
actually maybe this is not important but Google stopped the Play Music service so I have to find another music player application and it will make memory full. Zenfone Live itself has been using Google Play Music for offline and online song players, so I hope there will be a ROM update for this problem so that the memory is not full of dead apps.