Zenfone 9 mobile data upload speed = 0

[Lino_Amascual]

Hi I just bought a zenfone 9 2 days ago and I haven't really had any issues with it until last night when our WiFi went down and tried to hotspot my mobile data to my PC. But when trying to upload a work file to my drive I noticed that my upload speeds are low. So I tried a bunch of speedtests and confirmed that my download speeds are okay (100mbps avrg) and my upload speed is 0.02 avrg. I also tried the speedtest on my phone (without the hotspot) and the problem persists. I am up to date on system updates.

[Mansi_ASUS]

Hey @Lino_Amascual,

I'm not able to recreate this issue. However, can you please clarify the following?
 

• What sort of file were you trying to upload?
• Have you enabled data saver?
• Have you set any limits to your data plan?

Also, can you please share a screenshot of the app's mobile data and WiFi usage? (Settings> Network & Internet> Mobile Data Usage> Drive)

[ZenBot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.