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Zenfone 9 Bluetooth Disconnecting

17hdevlin
Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
1. Zenfone9
2. Android 12, October security patch
3. Unrooted
4. Frequent
Bluetooth constantly disconnects and reconnects when not in active use. I recorded my Bluetooth logs while experiencing this issue, is there a place I can submit them?
4 REPLIES 4

17hdevlin
Star I
https://drive.google.com/file/d/101e5pLbfKndIfwntl-dnUBIgN4xOqT2A/view?usp=drivesdk
Here is the Bluetooth log file. Can anyone help with this issue? Bluetooth is completely unusable as it stands.

Mansi_ASUS
Moderator
Moderator
Hey @17hdevlin, Can you please share your FW version?

mattertater
Star I
I've been having the same issue- when not actively playing audio, both pairs of my bluetooth headphones disconnect and reconnect a few seconds later. This didn't happen with my old Android phone when using these headphones. My Bluetooth firmware version is BTFW.HSP.2.1.0-00386-PATCHZ-1. Bluetooth scanning is off.

ZenBot
Community Manager
Community Manager
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