Showing results for 
Search instead for 
Did you mean: 

Zenfone 9 Android 14 Wifi Issue

Star I

Hello i was wondering if anyone is having the same problem as i did? My zenfone 9 have been updated to android 14 a few days ago and ever since the update my wifi on zenfone 9 would sometimes lose its connection and reconnect to the wifi again, this would happen every few minutes and so

This problem never occured to me before when im still using android 13 and to make myself clear my wifi router is working normally without any issue

Any help/suggestion would be much appreciated, thanks



Hey @vikhral10,

Can you please share a WiFi log?

Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “Wi-Fi ”
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

Star I

Hello, im using zenfone 9 and currently having the same issue similar to you as well after updating to android 14....i've post similar threads on reddit for help/suggestion