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SIM2 Is reactivated after phone restarts

amitgil
Star III
Hi,
There two sims in my Zenfone 9, the 2nd one is deactivated. After restarting the phone that sim is reactivated, and there is a need to deactivated it manually. I was wondering if there is a way to keep it deactivated after phone restart. Image version # is 32.2040.2040.23.
Regards, Amit
8 REPLIES 8

ArjanB
Star III
Same issue on the 32.2040.2040.28 firmware

keren_ASUS
Moderator
Moderator
Hi @amitgil and @ArjanB
can you try resetting your Wi-fi, mobile & Bluetooth settings to see if this helps? System - Reset Options - Reset Wi-fi, Mobile & Bluetooth.
Thank you!

Hi Kerryn,

Is there any solution on the horizon?

This combined with the 13 update where the phone randomly restarts is highly frustrating. My second sim is for roaming and charges me everytime it turns on, so now I'm having to remove it. 

amitgil
Star III
No change after doing reset of the Wi-fi, Mobile & Bluetooth. SIM2 is reactivated after phone restart.