Hi All , I have my Zenfone since August after only 2 months the back of the phone started to turn black (I bought the blue version) did it happen to anyone? I contacted the customer service that advice me to use the cover that comes with the phone 😮
Either way this week after taking the phone out of my pocket I noticed a green line on the left side of the phone and the screen was not responsive, after some time a blue purplish bobble started from top until down crossing the screen and everyday is growing, I contacted the customer service and got the reply that the warranty does not cover the repair, even without seeing the phone physically! And they add if I want to send the phone to the repair center I need to pay 50 euros only for the phone to be checked, is this normal?
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