Phone unlocks in pocket
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08-27-2022 12:15 PM
Hello,
I'm having a weird problem with my new Zenfone 9. It often unlocks in my pocket even I definitely locked it before I put it in my pocket. I'm aware it can happen very fast when I touch the fingerprint sensor while putting it into my pocket. That's why I grab it with my fingers on the back and front, and I definitely don't touch the fingerprint sensor. Anyone else having the same problem and is having an idea how to prevent it?
Greetings
BuzzD
I'm having a weird problem with my new Zenfone 9. It often unlocks in my pocket even I definitely locked it before I put it in my pocket. I'm aware it can happen very fast when I touch the fingerprint sensor while putting it into my pocket. That's why I grab it with my fingers on the back and front, and I definitely don't touch the fingerprint sensor. Anyone else having the same problem and is having an idea how to prevent it?
Greetings
BuzzD
33 REPLIES 33
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10-05-2022 10:51 PM
Disable fingerprint and wait next patch I guess
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10-08-2022 12:54 PM
Do someone know when will be the next patch?
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10-11-2022 02:46 PM
This is a problem that was known in the previous generation. Despite multiple reports, they still haven't fixed it https://zentalk.asus.com/en/discussion/60831/proximity-sensor-problem-during-conversation/p1
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11-11-2022 10:21 AM
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

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