Please tell us some basic information before asking for help: Model Name: Zenfone 9 C version Firmware Version: WW_32.2040.2040.28 Rooted or not: not rooted Frequency of Occurrence: Every time APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ======================================== I have the Zenfone 9 C version I bought directly from the ASUS website. On the device specs it lists n41 as supported. But I can't get a n41 signal on TMobile. I can only get b71 5G and not B41. I have tried everywhere and I am only getting b71. The modem supports band 41 5g it seems like in theroy. It looks like on reddit someone discovered that it was a carrier aggregation problem. Is it possible to fix this problem and has anyone else not been able to get n41 5G? I don't want to send the phone back
I'm also experiencing some pretty slow speeds on my new Zenfone 9 compared to my previous phone (OnePlus 8T) on Mint Mobile. I've worked with Mint Mobile customer support adjusting APN settings to no avail (also sent a new SIM card, didn't help). Is this an issue that is correctable via update? @keren_ASUS I've also confirmed the settings you shared are enabled, would you please DM me as well? Would be happy to take a look at this with you. Thank you!
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