Camera app crash
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10-07-2022 06:55 PM
Model Name: ZenFone 9
Firmware Version: WW_32.2040.2040.28
Rooted or not: No
Frequency of Occurrence: Often (7 out 10)
APP Name & APP Version (If your issue relates to the app): Camera
After using the camera for around 10 mins, the camera start getting lag, then freeze and then crash. this issue only happen once it updated to this version
Firmware Version: WW_32.2040.2040.28
Rooted or not: No
Frequency of Occurrence: Often (7 out 10)
APP Name & APP Version (If your issue relates to the app): Camera
After using the camera for around 10 mins, the camera start getting lag, then freeze and then crash. this issue only happen once it updated to this version
3 REPLIES 3
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10-13-2022 04:40 AM
Hey @athris10, did this issue occur while using some specific mode or feature within the camera app?
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10-13-2022 08:08 AM
yes, i just leave hdr auto on from photo mode. ii have auto detect night scene, pre-af, horizonntal level and location services turn on all the time. this issue usually happen there's hdr on(i saw the hdr icon on the top right), the camera is pointing to a monitor and sunny day windows, the issue will happen after using for about 10 minutes from the camera. It doesn't happen everytime, but it will every a while once it use that long. The only temporary solution i can do is reboot the devices, let it cool off a bit before use the camera again.... which is kinda strange that it doesn't seems like the phone is overheat at all, i touch the front and the back, it is only a bit warm but not hot)
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11-12-2022 09:58 AM
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