12-13-2022 10:03 PM
12-13-2022 10:43 PM
01-12-2023 04:54 AM
If you press volume down and power for 8 seconds then the device will do a hard reset.
01-17-2023 08:50 PM
Mine does the same thing, happened when connect to android auto wireless, happened 4 times already!
I'm getting fed up with this phone and it's issues!
Started having bugs after update to Android 13!
2 weeks ago
I have Asus Zenfone 9 with latest software (always up to date). Today for the 2nd time I've seen black screen, phone is not acting, I'm not able to turn it on, not able to do hard reset, etc. I was also connecting it to various chargers just to eliminate possibility that battery is empy (it shouldn't be as I always keep no less than 40% of battery).
I had such situation 2 months ago and gave phone back to service. They returned phone after couple of days and it was on with my actual setup (so they didn't do a system reinstallation). The guy who gave it back to me was not able to explain what has happened, but they sent me instructions how to maintain hard restart (what I was trying to make many times before giving it back to service). So to me it was kind of strange case already.
Any thoughts what the problem can be? I love this phone, but if this problem reoccurs I'll need to switch to something more resistant.
Appreciate your inputs.