Android 14 putting Zenfone 9 into endless boot cycle

[tbessie]

After I upgraded to Android 14, the first time I rebooted, the phone went into an endless reboot cycle.

I forced it to turn off, then started it again and it worked.

Just now I restarted it, and it went into the boot cycle again.

I've restarted it 4 times, and each time it's gone into the boot cycle.

This seems to happen as soon as the SIM is registered and it connects to a network.

Is this happening with anyone else? Anyone at Asus know about this?

- Tim

[dfnjzqb2]

Same for me, my phone updated automatically overnight for me. I added an AT&T SIM Card and a second one and everything working normally so far. Happy that I didn't do a factory reset.

[tbessie]

@dfnjzqb2 

Yeah - the LAST thing I wanted to do was a factory reset.  Glad I didn't do that too! 🙂

[Phluffy]

Is there a way to check the phone to see if the update has been applied?

My phone has been on all night, connected to the network.

[jheckard]

Please go to Settings, scroll down to System , then scroll down to System Update and click on that. I've attached a copy of mine for example to compare with.