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zenfone camera

yoyoma
Star II

my camera became a black screen. 

has this happened to anyone? 

cam on whatsapp works fine though other cam apps don't work either. anybody run into this issue? 

7 REPLIES 7

Glecas
Star III

hmm if it only works in WhatsApp maybe WhatsApp is locking it somehow ("taking ownership") - I'm just guessing.

Perhaps try to do the same with WhatsApp: clear cache, delete data and whatnot.

jhol
Star II

had a similar issue and finally i sent the phone to the official repair center

ZenBot
Community Manager
Community Manager
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