Zenfone 8 Suddenly Dead

[reddevil2068]

I got my Zenfone 8 in March 2022. And a few days ago it suddenly died: screen is black, no matter what I press or when I plug it in to charge. Led indicator also does not turn on, when plugging it in to charge.

The only signs of life are: when plugging it to the PC, and playing around with the buttons, eventually, PC indicates some connection. It appears in Windows Device Manager under 'other devices' as "QUSB_BULK_SN:F07C...". I also noticed the led blinking for some time, just before the PC recognizes some connected (as this EDL mode is loading?).

The device was not rooted.

Is there anything I can do to recover the data I have on the phone?

Is there anything I can do to try to fix the phone?

Thank you

[jxracer]

i do have the tools to perform a reflow but i do not think all consumers can do that. I have not attempted to do it yet. i will wait and if they don't solve all this i will try to fix it myself.

[nvubu]

@reddevil2068 - if you haven't already, please add your details into this topic (it is now down on page 5 of the topics)

To Asus and all owners of a dead Zenfone 8 - ASUS - ZenTalk - 405921