cancel
Showing results for 
Search instead for 
Did you mean: 

Zenfone 8 - random restarts after OTA update to Android 12

InteRadek
Rising Star I
1. Model name: Zenfone 8
2. Firmware version: SKQ1.210821.001.31.1004.0404.107 release-keys
3. Rooted or not: not
4. Frequency of occurrence: every few days

I have been very happy with my Asus Zenfone 8 for several months. Everything changed after it automatically updated (OTA) to Android 12. It started restarting on its own every few days and I didn't found any pattern as to why it is happening. I'm not doing anything particular on my phone when it restarts. Sometimes I'm not even using it actively and when I take it in my hand, I see a request to enter my PIN, because it restarts when idle.
7 REPLIES 7

Mekanin
Star III
Same here after A12 .43 update, It seemed random restart when the device is plugged in with the earphone jack, and notification from messenger came (whatsapp or Line)

mydgasolo
Star I
Had the same problem after the OTA update. After a few restarts, it completely died and can not be turned on any more...

InteRadek
Rising Star I
The SKQ1.210821.001.31.1010.0410.43 build seems to have fixed the problem as the phone has stopped restarting itself since the OTA update to this version. Luckily, I didn't have to factory reset my phone.