Zenfone 8 Mic problem when video call or loudspeaker

[jokosusen]

1. Model Name: Zenfone 8
2. Firmware Version: 33.0210.0210.314
3. Rooted or not: not
4. Frequency of Occurrence: everytime
5. APP Name & APP Version (If your issue relates to the app): video call and loudspeaker

I just realize my Zenfone 8's Mic doesn't work when I'm in video call or when in loudspeaker mode. But it does work pretty well in regular phone call (no loudspeaker), or in voice note.

I already test through .12345+= and seems board Mic 2 is weak, with low sound output and noisy voice.

Any suggestions for that? This phone is not cheap, I don't expect this problem will happen 

[jokosusen]

Update the problem:

When taking video, there's no sound recorded from it

[keren_ASUS]

Hi @jokosusen Were you able to resolve this?