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Zenfone 8 - Bootloader unlock tool APK doesn't work - Failed to unlock your device [11006]

resty22
Star II

Trying to use the official Asus bootloader unlock APK on my Zenfone 8 but I get an error response:

Failed to unlock your device, please try again later [11006]

From reading other posts on the web I understand this is a common problem and the server at dm.asus.com is maybe down?

Can someone from Asus please look into this?

Is there an alternative way to unlock the bootloader?

Thanks

6 REPLIES 6

dibi91
Star I

Same problem here too, looking at logcat I saw that "dm.asus.com/unlock/register" always fails and return a 500 http code.

resty22
Star II

Can someone from ASUS please give an update?

I contacted ASUS support but they have not been able to help. They just gave me a link to the Zenfone 8 support page. 😞

dibi91
Star I

Up, anybody?

chapap
Star I

I still can not unlock. Is there ANY estimate when this could be available again?

All the issues I have been facing on this device are unbelievable, and support is useless. I will probably never buy an asus product ever again and will not recommend it to anybody I know.