08-30-2025 07:35 AM
Hey,
About a month ago, my Wi-Fi and GPS suddenly stopped working.
I tried a few resets and other tricks — the GPS came back, but the Wi-Fi didn’t. One night I did a reset and the Wi-Fi worked for about an hour, but then the phone rebooted while I was watching Youtube and it stopped working permanently.
I checked online and saw many threads about the Android 13 update overheating the CPU and causing these issues.
I also know I can’t roll back to Android 12 to test if it fixes the Wi-Fi, since Asus has shut down fastboot unlocking.
So what are my options now?
08-31-2025 06:12 PM
@Pollux91
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.