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wifi not work zenfone 8 after update to android 13

Anugra
Star I

my Zenfone 8 suddenly wifi doesn't work, hotspot doesn't work, gps doesn't work properly. it start after I update my device to android 13, I get notification "UI not responding". then I restart my device,suddenly my device has that problem. the warranty has ended, can I get an additional warranty?

1 ACCEPTED SOLUTION

Accepted Solutions

Falcon_ASUS
Moderator
Moderator

@Anugra 
Regarding the issue you have reported, please refer to the following FAQ to see if the situation can be resolved.
https://www.asus.com/support/FAQ/1006657/  
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter. Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case. 

I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.

View solution in original post

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@Anugra 
Regarding the issue you have reported, please refer to the following FAQ to see if the situation can be resolved.
https://www.asus.com/support/FAQ/1006657/  
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter. Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case. 

I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.

Mambosky
Star I

Hello everyone! 
I have exactly the same problem. After android 13 upgrade - my wifi doesnt't work. I can't turn it ON. I've tried to make a hard reset/network reset etc -  no results.  My warranty has expired in may. Can you do something with that?