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wifi not work zenfone 8 after android 13 upgrade

beresyit
Star II

exactly 1 year of using asus zenfone 8 suddenly wifi doesn't work, hotspot doesn't work, and GPS doesn't work properly. all this started when I upgraded to android 13.
the warranty has ended suddenly an event like this happened. can I get an additional warranty?
previously I never experienced problems while using android 12

83 REPLIES 83

It's not the motherboard, it's the bad android 13 upgrade. It's kinda obvious since all these people on the boards are having WiFi issues after android 13 upgrade.

Only in Asus they did not understand this and change the motherboard to no avail so as not to fix the firmware bugs.

 

This is the first android 13 upgrade for zenfone 8 so yeah the bugs will present and Asus working on fix it for next firmware

ASUS releases updates for their phones for only two years, and the Zenfone 8 came out in May 2021... I'm afraid there won't be any other firmware for this model.

hutomohadyan
Star II

Hello Asus Team, I am experiencing the same thing after updating to android 13, but I have tried to update to android 12 but the result is still the same wifi and hotspot are not working, it looks like my Zenfone 8 has a problem with the hardware, can it be helped to repair it at no cost? Because my Zenfone 8 warranty period has expired, attached the screenshot, thank you.