@keren_ASUS thank you for reaching out! i was on 31.1010.0411.122 in the past and now i'm on the newer update 31.1010.0411.138 and VoLTE was never and still isn't officially supported by AT_H3G. with their sim card the VoLTE (and the VoWIFI) option is disabled in the settings menu. only with this *#*#...-code i can enable it (until my next reboot).
their statement is that since it's not officially supported by them (=my home carrier) it doesn't work in other countries.