12-17-2023 09:46 PM
Is it possible that the USB-C charging socket wears out very quickly and the charging cable no longer holds? I have to admit that I bought the phone used as a display piece and also charged it while navigating in the car. The cell phone was exposed to strong vibrations in the cell phone holder while driving. - That's probably why, but I didn't think it could be a problem.
12-18-2023 04:12 AM
Check it there's some dirty in the socket.
12-18-2023 10:30 AM
Hi @boazbo
Since the USB charging port is very fragile, I recommend you reach out to your nearest service center for advice on how to clean or troubleshoot the issue you're facing.
https://www.asus.com/support/rma-location/
12-30-2023 02:23 AM
Most probably it accumulated dust at the bottom of the port. Then it's compressed every time you plug the type C connector and it looks almost like hard material.
You can clean it very carefully with a needle. For 2,5 years I had to do it twice with my Zenfone 8.