Unlock app not working!

[dibi91]

Hello,

I'm trying to unlock bootloader of mine zenfone 9 with official unlock app without success...

The problem is the unlock app not working, I think there is a failure on unlock/register services called by it

Here is the log catched during the error:

01-20 11:43:28.949 31123  1995 I ViseLog : HttpLogInterceptor.log(HttpLogInterceptor.java:44): --> POST https://dm.asus.com/unlock/register http/1.1
01-20 11:43:28.949 31123  1995 I ViseLog :  
01-20 11:43:28.949 31123  1995 I ViseLog :     application/x-www-form-urlencoded
01-20 11:43:28.949 31123  1995 I ViseLog :     body:ISN=<ISN>&apkVersion=1.0&keyIndex=1
01-20 11:43:28.949 31123  1995 I ViseLog : --> END POST
01-20 11:43:28.949 31123  1995 I ViseLog : <-- 500  https://dm.asus.com/unlock/register (395ms）
01-20 11:43:28.949 31123  1995 I ViseLog :     Vary: Origin
01-20 11:43:28.949 31123  1995 I ViseLog :     Vary: Access-Control-Request-Method
01-20 11:43:28.949 31123  1995 I ViseLog :     Vary: Access-Control-Request-Headers
01-20 11:43:28.949 31123  1995 I ViseLog :     Content-Type: application/json
01-20 11:43:28.949 31123  1995 I ViseLog :     Transfer-Encoding: chunked
01-20 11:43:28.949 31123  1995 I ViseLog :     Date: Fri, 20 Jan 2023 10:43:27 GMT
01-20 11:43:28.949 31123  1995 I ViseLog :     Connection: close
01-20 11:43:28.949 31123  1995 I ViseLog :  
01-20 11:43:28.949 31123  1995 I ViseLog :     body:{"message":"系统内部异常:null"}
01-20 11:43:28.949 31123  1995 I ViseLog : <-- END HTTP

Is there any solutions? or will Asus release something to unlock the devices without app?

[Niaouli]

Hi,

I follow up this post!

Before I buy a zenfone 8 and remove all google crap I want to make sure unlocking the bootloader is working... Can someone assist us?

Or someone use their S/N and open a case with asus support online chat?

@dibi91 

Cheers,

Niaouli.

[dibi91]

Sorry, nobody helped me and I did not had the time to try again.

@Kris_ASUS  send me a pm and asked for SN an IMEI to investigate furter, but he did not reply back to me.