06-08-2021 03:34 PM
06-09-2021 03:20 PM
CH_ASUS"Try putting the device on airplane mode when at home".....Are you being serious??,why not tell him to turn the phone off all together while at home as this too would increase the battery life and be just as effective in not receiving or making calls as being on airplane mode!!,I think you miss the point of what a mobile phone should be able to do, namely make and receive calls when mobile.https://zentalk.asus.com/en/discussion/comment/170587#Comment_170587
As you mention it seems you have zero reception in your home, not even 2G?
While we are working on getting VoLTE enabled with operators in UK, VoWifi is a separate topic and requires almost equal effort - and in particular also requires cooperation from the operators themselves.
If , for whatever reason, you cannot get a mobile signal in your home with Zenfone 8 and VoWIFI is a must-have, I would suggest checking with your reseller to return the device as we do not know a clear timeline for any of these items (as they are stricly speaking also beyond only ASUS control).
As for high drain, it is likely , as you already narrowed down, due to no signal - the device is searching for signal continously. Try putting the device on airplane mode when at home and see if the situation improves?
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06-10-2021 01:01 AM
martinparker28Hmm... I think he meant it more like being a suggestion to try and test if things are related to signal searching.https://zentalk.asus.com/en/discussion/comment/170732#Comment_170732
"Try putting the device on airplane mode when at home".....Are you being serious??,why not tell him to turn the phone off all together while at home as this too would increase the battery life and be just as effective in not receiving or making calls as being on airplane mode!!,I think you miss the point of what a mobile phone should be able to do, namely make and receive calls when mobile.
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06-10-2021 11:11 AM
martinparker28OP mentioned that they arent getting a mobile signal at all at their home. It did not seem that this was entirely surprising - while it may be surprising to us, we do not know if that is a very specific remote location without actual service or not.https://zentalk.asus.com/en/discussion/comment/170732#Comment_170732
"Try putting the device on airplane mode when at home".....Are you being serious??,why not tell him to turn the phone off all together while at home as this too would increase the battery life and be just as effective in not receiving or making calls as being on airplane mode!!,I think you miss the point of what a mobile phone should be able to do, namely make and receive calls when mobile.
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