Screen stays on during calls

[cicagorio]

So during phone calls, Phone app is not using proximity sensor properly. I constantly bring down notification bar, turn on airplane mode etc with my face. This is happening on the latest Android 12. Another thing that happens regularly during calls is that the screen turns off and phone locks itself. Then if I want to hang up, I need to unlock the phone first.
I downloaded Google's Phone app, and the issue is gone, so there is some kind of a bug in Asus' Phone app. It would be nice if it was resolved as it was reported a while back, and discussion about it was closed without a resolution.

original thread:
https://zentalk.asus.com/en/discussion/comment/201309

[the_G]

Android has been pants, it just slows the phone down, do not upgrade yet, its worse than 11

[StealthRequiem]

the G

Android has been pants, it just slows the phone down, do not upgrade yet, its worse than 11

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I concur. It's not a great experience. I didn't upgrade manually and waited for the OTA. I wish I'd passed on the OTA.

[Sallad]

I have the same problem.

[StealthRequiem]

This problem is so bad that I'm probably going to go back to my Xperia. Making a phone call is a fundamental function of a phone and the ZF8 doesn't work properly.

[ibo13700]

Hello guys I've found a solution : I use True Phone Dialer and I don't have this issue anymore, so I think it comes from the Asus and Google phone apps, the way they use the proximity sensor. And to be honest this app is way better than Asus' and Google's ones. You should give it a try.