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Poor quality of outgoing calls (voLTE, voWiFi) on ZENFONE 8; cutting words, robotic sound

arielsajda
Rising Star II
Hi,
when I call via voLTE or voWiFi and someone picks up, the call sounds good, but after a while it starts to sound very bad. When I answer (even one word), it's ok again (listening to the interlocutor) for a while, and then the same... I barely can understand words.
Other users with ZF8 has same issues.
voLTE and voWiFi - the same issue. The signal is full... T-Mobile PL, and WiFi 600Mb/s.
I'm on latest release *.89
80 REPLIES 80

babol
Star III
arielsajda

https://zentalk.asus.com/en/discussion/comment/227026#Comment_227026

Latest version *.122


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Thank you Ariel, I haven't received this update via OTA yet so I will download it manually and try. Thanks once again!

arielsajda
Rising Star II
babol

https://zentalk.asus.com/en/discussion/comment/227029#Comment_227029

Thank you Ariel, I haven't received this update via OTA yet so I will download it manually and try. Thanks once again!


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In my second SIM (T-mobile) menu (after putting a code) i have this option named "połączenia 4G".
screenshot-20220908-104429872.jpg

babol
Star III
arielsajda

https://zentalk.asus.com/en/discussion/comment/227032#Comment_227032

In my second SIM (T-mobile) menu (after putting a code) i have this option named "połączenia 4G".

screenshot-20220908-104429872.jpg


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I did the update to version .122 and enabled wifi calling and volte but it still doesn't work. When wifi calling was enabled I had to accept the "terms and conditions" but the Vowifi icon is not displayed and calling with airplane mode on and wifi connected doesn't work. When I try to make a call, a message to connect to wireless network appears. I'm connected to a wifi with Internet connection... Tried restarting a couple of times.
I wonder why it works for you but not for me 😞

arielsajda
Rising Star II
babol

https://zentalk.asus.com/en/discussion/comment/227046#Comment_227046

I did the update to version .122 and enabled wifi calling and volte but it still doesn't work. When wifi calling was enabled I had to accept the "terms and conditions" but the Vowifi icon is not displayed and calling with airplane mode on and wifi connected doesn't work. When I try to make a call, a message to connect to wireless network appears. I'm connected to a wifi with Internet connection... Tried restarting a couple of times.

I wonder why it works for you but not for me 😞


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Try restarting voLTE button once again. After turning it on wait a few seconds then check the notification bar icon. You have to have LTE data turned on obviously.

arielsajda
Rising Star II
babol

https://zentalk.asus.com/en/discussion/comment/227060#Comment_227060

I tried that and unfortunately I don't see any change on the notification bar when I disable/enable VoLTE . I also tried calling someone to see if anything changes but it's the same as it was before enabling this option..


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Mobile data turned on? If these settings are not working then I don't have an idea how to help You 😞
screenshot-20220908-115628683.jpg
screenshot-20220908-115644128.jpg
screenshot-20220908-115649964.jpg