06-29-2022 01:50 AM
07-19-2022 05:06 AM
Mattias_ASUSSorry to ask. What does it mean that you are working on it? Are you testing smth or talking about it or what? I'm not intending to sound rude but im loosing temper. It realy makes my ZF8 unusable in my live/work conditions. I'm thinking of getting rid of it. But the phone is so small... But i freaking hate it wth its disability to talk via data (outgoing calls) and this echo on listeners side... You are presenting ZF9 in a week but ZF8 is unable to makes its main role as a phone - comunicating verbally... I've moved beetween all of avialable networks in my country. In one of them 5G is not working (ZF8 does not suppert this specific 5G band - PLUS GSM) another two does not support voLTE at all (you've made it work for a while and then disabled after a few weeks ORANGE PL) so I've moved again to TMOBILE.PL and now this happens... 🤮Sorry for the late reply, the team is working on it and we might eventually need some logs, but I'm waiting for more information to give you soon and will update as soon as I get more info.
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07-19-2022 05:59 AM
arielsajdaHello, it's completely understandable you feel frustrated and I will do my best to help solving the issue, sometimes it's just not that simple and it takes the R&D team some time to figure out the issue, today I got a reply asking for some logs and I would need some help from all of you in the thread.https://zentalk.asus.com/en/discussion/comment/218560#Comment_218560
Sorry to ask. What does it mean that you are working on it? Are you testing smth or talking about it or what? I'm not intending to sound rude but im loosing temper. It realy makes my ZF8 unusable in my live/work conditions. I'm thinking of getting rid of it. But the phone is so small... But i freaking hate it wth its disability to talk via data (outgoing calls) and this echo on listeners side... You are presenting ZF9 in a week but ZF8 is unable to makes its main role as a phone - comunicating verbally... I've moved beetween all of avialable networks in my country. In one of them 5G is not working (ZF8 does not suppert this specific 5G band - PLUS GSM) another two does not support voLTE at all (you've made it work for a while and then disabled after a few weeks ORANGE PL) so I've moved again to TMOBILE.PL and now this happens... 🤮
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07-19-2022 09:54 AM
Mattias_ASUSI've sent You a private message with attached files as you adviced 😎https://zentalk.asus.com/en/discussion/comment/219434#Comment_219434
Hello, it's completely understandable you feel frustrated and I will do my best to help solving the issue, sometimes it's just not that simple and it takes the R&D team some time to figure out the issue, today I got a reply asking for some logs and I would need some help from all of you in the thread.
For this we will need to create a log for the issue in the phones where the issue is active for the team to pinpoint the issue.
Please start the calculator app and press .19595+= to start the Log Tool,
Select Sound, call audio and recording,
Then make a voice call and enable call recording
After the issue happens, you can take a screenshot to record the current time.
If it happens often (Ex: 5min it happens twice) Please wait until the issue happens a second time then end the call, and provide a call log that shows the issue happening both times.
After that, you can end the call, capture the log, and provide the log together with a Screenshot and voice recording file to us by PM.
Remember to close the Log Tool by pressing .09595+= on the calculator app again.
The more logs the team gets the better, you can upload the logs to Google Drive and then just send me the link so I can forward it to the R&D team.
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07-19-2022 03:06 PM
arielsajdaTak z ciekawości, działa ci 5G w TMobile? Bo w Heyah co prawda nie ma w ogóle 5G, ale jestem ciekawy czy ogólnie w odpowiedniej taryfie może działać.https://zentalk.asus.com/en/discussion/comment/218560#Comment_218560
Sorry to ask. What does it mean that you are working on it? Are you testing smth or talking about it or what? I'm not intending to sound rude but im loosing temper. It realy makes my ZF8 unusable in my live/work conditions. I'm thinking of getting rid of it. But the phone is so small... But i freaking hate it wth its disability to talk via data (outgoing calls) and this echo on listeners side... You are presenting ZF9 in a week but ZF8 is unable to makes its main role as a phone - comunicating verbally... I've moved beetween all of avialable networks in my country. In one of them 5G is not working (ZF8 does not suppert this specific 5G band - PLUS GSM) another two does not support voLTE at all (you've made it work for a while and then disabled after a few weeks ORANGE PL) so I've moved again to TMOBILE.PL and now this happens... 🤮
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07-19-2022 10:00 PM
CyslawoDziała, w T-Mobile.pl prędkości nie są zawrotne tak jak w Plusie ale działa i zasiegu jest dużo. Ja korzystam z oferty na kartę za 39pln/miesiąc - to sie nazywa Bez limitu XL.https://zentalk.asus.com/en/discussion/comment/219434#Comment_219434
Tak z ciekawości, działa ci 5G w TMobile? Bo w Heyah co prawda nie ma w ogóle 5G, ale jestem ciekawy czy ogólnie w odpowiedniej taryfie może działać.
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